FAQ's
Eagle Travel stands as the premier car rental service in Stoke-on-Trent, United Kingdom.
General Question
These are a few of the common queries that customers have and to which we have responded.
Yes, Eagle Travel offers one-way rentals to certain locations, both within Stoke-on-Trent and to other destinations. Additional fees may apply for one-way rentals, and availability may vary. It is advisable to contact Eagle Travel directly or check their website for more information on one-way rental options.
Yes, Eagle Travel provides optional extras to enhance your rental experience. You can rent additional equipment such as GPS navigation systems, child seats, or booster seats. These extras can be added to your reservation at the time of booking or requested at the rental counter, subject to availability.
At Eagle Travel, customer satisfaction is a top priority. Our friendly and knowledgeable staff is readily available to assist you throughout the rental process. Whether you have questions about vehicle options, need assistance with the booking process, or require support during your rental period, our team is dedicated to providing prompt and helpful customer support.
In the rare event of a breakdown, Eagle Travel provides 24/7 roadside assistance. Their team will guide you through the necessary steps and arrange for a replacement vehicle if needed. The contact information for roadside assistance will be provided to you at the time of rental.
Car Rental Service
Here are some client inquiries about car rentals to which we have responded.
To rent a car from Eagle Travel, you must be at least 21 years old. However, for certain vehicle categories or additional services, such as renting a luxury vehicle or adding a second driver, the minimum age requirement may be higher. Please check the specific terms and conditions for more information.
When renting a car from Eagle Travel, you will need to present a valid driver’s license issued by your country of residence. International customers should also provide a valid passport. Additionally, a credit card in the renter’s name is required for the security deposit and rental payment.
Yes, you can add an additional driver to your rental. Additional drivers must meet the same age and driver’s license requirements as the primary renter. There may be an additional fee for adding extra drivers, which can be discussed during the booking process or at the rental counter.
Yes, you can modify or cancel your reservation with Eagle Travel. However, please note that modifications may be subject to availability and changes in pricing. Cancellation policies and fees may also apply depending on the specific terms and conditions of your reservation. It is recommended to review the cancellation and modification policies before making a reservation.
Eagle Travel operates on a “Full-to-Full” fuel policy, meaning that you will receive the rental car with a full tank of fuel, and it should be returned with a full tank as well. This ensures transparency and allows you to pay for only the fuel you use during your rental.
Financial Qualification
At the heart of Eagle Travel’s success lies our extensive fleet of vehicles. We have carefully curated a diverse selection of cars, ranging from economical options for budget-conscious travelers to luxurious models for those seeking a touch of elegance. Our vehicles are meticulously maintained to ensure optimal performance and reliability, giving customers peace of mind throughout their rental period.
Effortless Car Rental
Eagle Travel understands the importance of convenience in today’s fast-paced world. Our user-friendly online booking system makes reserving a rental car quick and effortless. With just a few clicks, you can browse our extensive vehicle selection, and secure your reservation.
Our flexible rental terms allow you to tailor the duration of your rental to your specific requirements, ensuring maximum convenience and value.
